2 years ago, I purchased my first-generation reformer from Cunruope, and it has consistently performed well with no damage to the frame. Although I had to replace the shoulder-rest screws once and install a new set of springs, the reformer remains in excellent condition, demonstrating its durability.
More recently, I upgraded to the M1 Pro and continue to be extremely satisfied. The beautiful maple wood frame adds a refined, professional aesthetic to my studio, and the upgraded tower structure is visibly sturdier. Overall, the build quality and materials of the M1 Pro easily match those from premium brands I've experienced before.
Previously, I encountered a minor issue with the shoulder-rest attachment on the first model. Upon inspecting the new M1 Pro, I immediately noticed Cunruope had redesigned this component. Customer support confirmed that improvements were made specifically based on user feedback—including my own—which reassured me of Cunruope’s dedication to continual product enhancement and customer satisfaction.
Additionally, the M1 Pro's springs deliver a notably improved workout experience, offering smoother tension and better responsiveness that enhances control and precision. The carriage now glides more quietly and smoothly, thanks to the new pulley system, which appears more robust and refined.
Overall, investing in the M1 Pro reformer has reaffirmed my trust in Cunruope as a responsible brand committed to quality, thoughtful design, and excellent customer care.